All sales are final. Your order is guaranteed to arrive as described. You are allowed a 7 day grace period after confirmed delivery to inspect your order for accuracy. In the event your order is not as described, you may contact us at (844) 385-4376 so that we may address any concerns. In most cases, we will offer repair, replacement or a partial refund to resolve any issues. We will only accept a return in the event the item arrives damaged and is deemed a total loss by UPS Capital Insurance Agency.